LESSON PAYMENT & REFUNDS

• All music lessons will be confirmed by phone, whatsapp or email at least 5 days before your scheduled lesson. This should give you plenty of time to notify us of any changes to your schedule.
• Fees must be paid by cash, cheque or transfer on or before the first class of each month. Please provide a receipt for any transfers made to us.
• Late payments will be subject to a $50 charge.
• When a requested class is not available, students will be placed based on a first come first served basis.
• Classes can be made up or rescheduled but no refunds will be issued under any circumstances.

LESSON CANCELLATIONS & MAKE UP CLASSES

• All lesson cancellations must be made at least 24 hours before a scheduled lesson. We will reschedule lessons in these cases.
• All cancellations received within 24 hours of a lesson will be forfeited unless there is a sudden case of illness or an accident. We will allow 3 absences in a year for any late cancellations made under unforeseen circumstances.
• Any classes cancelled by Aspire Music will be rescheduled.
• Make sure you arrive on time as teachers won’t be able to go over time to make up for your lateness. Although, if the teacher is late, they will go over time to make up.

PACKAGE LESSONS

• All package deals must be used within 6 calendar months.
• If a scheduled lesson within a package deal has been cancelled three consecutive times, this will result in the forfeiture of one lesson.
• Students with no activity for three months will forfeit all unused lessons unless inactivity is due to illness or other unavoidable circumstances.
• Package lessons are non-refundable or transferable.

ROOM HIRE

• Room hire cancellations must be made at least 24 hours before your scheduled time. All cancellations received within 24 hours of your scheduled will be forfeited at the full price of your room hire.

BAD WEATHER ARRANGEMENTS

• Lessons will be rescheduled when authorities have issued warnings for typhoon 8 and black rain.

PHOTOS, MEDIA AND STUDENT WORK

• We reserve the right to use photos, videos and/or sound recordings of students and their work for teacher training, curriculum and/or promotional purposes, unless otherwise informed by you in writing.

DISCLAIMER

• The parent/guardian acknowledges and agrees that student participation in activities provided by Aspire Music is at their own risk and Aspire Music is not responsible for any loss, damage or injury to students or their guests as a result of participating in these activities.